REFUND & RETURN POLICY
We want you to be delighted with your purchase, but if you are not, you can return any item within 30 days of receipt, provided the products are returned complete, in perfect condition, unused, unwashed and with their original packaging.
Please provide proof of purchase when returning an item. If you are unable to provide proof of purchase, an exchange or gift tender (gift card or e-gift card) to the value of the lowest-selling price for the returned goods will be offered. If the goods are faulty, a refund will be offered regardless of proof of purchase. Please kindly remember that we will not bear the responsibility for the shipping fee of your returned package.
– Receiver: Chen Hui
– Address: #259, Zhenhai Street, Licheng District, Putian, Fujian 351100, China.
– Phone Number: +1 (305) 547-9909
We will issue a full refund to you in these cases:
– Your cancellation request is made within 24 hours since the order is placed.
– Duplicate order.
– You received a damaged/faulty item, we will send you a replacement and you do not need to return item(s). However, please kindly remember to contact us first providing us with some proofs of your item.
– Your item is lost in transit.
We only accept to exchange if there are any mistakes belonging to us. However, in case the item which you order does not meet your satisfy, you can contact us sending some pictures and tell us clearly about the reason why you want to receive another one to replace and then we will more than happy to help.