Refund & Return Policy
Return & exchange policy
100% Satisfaction guarantee warrants the quality and accuracy of your purchase. If you are not satisfied, simply return your item to us within 30 days for a free exchange or refund. Returns are handled on a case by case basis. Return of your purchase is permitted only when the goods delivered fall under the following standard:
– The goods received are damaged/poor quality item
– Part of your order is missing from the package.
– You receive an incorrect item, the item is the wrong size, color, design from the one ordered
Note: We are unable to provide a return/exchange for items on sale
We don’t accept that item have been chosen a wrong size, wrong color and wrong type
Your return item must be unused and in the same condition that you received it in the original packaging.
We require a receipt or proof of purchase with the order number, and tracking number from your shipping carrier. Once your return is received and inspected we will send you an email to notify you that we have received your returned item. A credit will automatically be applied to your credit card or original method of payment To return your product, simply send it to us within 30 days of receipt. Please include your order number for quick processing. We exchange products within 7 business days of receiving your order. For regular post orders please give 7-14 days for us to receive the goods and process your return.
To register your product for a return, please email us at [email protected]
With our policy, within 7 days of you receiving the item, you can request a refund in the following cases:
– Wrong product delivered in the order, or part of the order is wrong.
– Damaged by transportation: torn, stretched.
– The product has the wrong size or color as described.
– Items were purchased not on sale.
If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. The original shipping fee is not refundable. We have the right to deduct the original shipping fee when making the refund after we receive your returned item. Note: Returns can be exchanged for the original purchased goods or refunded for the original purchase price. Inquiries are typically addressed within 48 hours.